[OpenAFS] Instructions for Submitting Problem Reports or updating existing requests

[Jeffrey Altman]

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Goto http://www.openafs.org

Click on the "Bug Tracking" link on the left hand side of the page

Login as user "guest" with password "guest"

To add a new ticket:
* make sure the drop down list next to the "new ticket" button says 
"openafs-bugs".
* Press the "new ticket" button. 
* Fill in a descriptive subject line.  I like to see the word "Windows" 
appear at the beginning of the subject for topics dealing with the 
windows platform.
* Fill in a description of the problem including all necessary 
information to reproduce it.  Especially version information about all 
the various pieces of software in use: OpenAFS, Windows, KDC, AFS 
Server, KfW, etc.
* Replace the requestor e-mail address with one you can be reached at.
* Save the changes.

To update an existing ticket:
* If you are an existing requestor of the ticket, you can reply to the 
e-mail which you received when you created it.
* Or you can use the "Goto ticket" button and enter the ticket number. 
* You can add yourself to the CC list for any ticket that interests you
* To add additional information to the ticket, use the "Reply" option 
which appears at the top of each appended message



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