[OpenAFS] Error: 11862791 AFS service may not have started.

[patrick daniels]

Jeffrey,

In responding to the posts from this morning, here's what I'm finding on a 
specific machine.  Other machines show these results less frequently, but 
this machine is VERY consistent at failing repeatedly.  If repeated 
attempts are made, eventually it seems to get appropriate tokens. Debugging 
info, based on running aklog -d, below.  (This is 1.3.74 debug version, 
with latest KfW files, though using AFS aklog.exe)

Additional debugging from the additional key you recommend adding, second 
group below.  And, some additional info from EventViewer, which I don't 
believe is related to problem, but a frequent occurrence on installations. 
Any feedback would be appreciated.

We're still using Kerb4 tokens, with following script:

ms2mit.exe
aklog.exe -m
drivemappingScript.vbs

THANKS!

Patrick

C:\Documents and Settings\Administrator>aklog.exe -d -m
Authenticating to cell <cellname>.
Getting v5 tickets: afs/<cellname>@<kerb realm>  (Cell and realm same)
Getting v5 tickets: afs@<kerb realm>
About to resolve name <username> to id
Id xxxxx
Set username to <username>
Getting tokens.
aklog.exe: unable to obtain tokens for cell acpub.duke.edu (status: 
11862791).

Adding the Key you suggested for trouble-shooting:

C:\Documents and Settings\Administrator>tokens

Tokens held by the Cache Manager:

AFS device may not have started

(no pioctl info?)

*************
Event viewer is also showing the following frequently:

Event Type:	Warning
Event Source:	AFS Client
Event Category:	None
Event ID:	1004
Date:		11/23/2004
Time:		3:47:24 PM
User:		N/A
Computer:	MachineName
Description:
The description for Event ID ( 1004 ) in Source ( AFS Client ) cannot be 
found. The local computer may not have the necessary registry information 
or message DLL files to display messages from a remote computer. You may be 
able to use the /AUXSOURCE= flag to retrieve this description; see Help and 
Support for details. The following information is part of the event: SMB 
session startup, 0 ongoing ops.

*************
Previous thread:

--------------ms080209000907030804040100
Content-Type: text/plain; charset=us-ascii; format=flowed
Content-Transfer-Encoding: 7bit

The error is produced when the pioctl() call to the AFS Client Service
fails.  There are many reasons this can be.  I added a new registry
value a while back to assist in debugging the actual cause of the
problem.

  Key:   HKLM\SOFTWARE\OpenAFS\Client
  Value: IoctlDebug
  Type:  REG_DWORD
  Data:  0x01

After setting this registry value, open a command prompt window and
execute the command "tokens.exe".  You should get some debug output
from the pioctl() function.

At this point the only known cause of the problem is when the machine
has been configured to use Offline Folders and Windows thinks the
AFS Client Service's SMB/CIFS server is "offline".  In this case the
pioctl() calls will fail since they are dependent upon the ability
to use SMB/CIFS to communicate with the AFS Client Service.

So far everyone I have given the above advice has failed to reply
therefore I assume I am correct and they have solved the problem.
Unfortunately, they have never reported what they did to solve the
problem.

Jeffrey Altman


Ajeet Nankani wrote:

> Hi,
>
> I recently upgraded my AFS client on win2k to 1.3.7400, and now when i
> am trying to get Token from the AFS cell it give an error,
> "Error: 11862791 AFS service may not have started", but when i check in
> the configuration it says AFS service is running normally. So now i am
> totally lost and could not figure out what went wrong, as searching on
> internet for the same error does not give any solution, though there are
>  some threads discussing same error.
>
> Hope some one can help me.
>
> Thanks.
>
> -ajeet.