[OpenAFS] How to File MacOS X Bugs to assist OpenAFS in getting them fixed

[Jeffrey Altman]

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Theodore Q. Tickell wrote:
> I've just installed (two days ago) 1.4.1-rc1 on OSX Tiger, 10.4.2.  I 
> got a couple of kernel panics, but nothing since getting the update  to
> 10.4.3, and rebuilding the kernel mod.
> 
> Now, the real point of this email is:
>     When I get these panics, Tiger wants to report them to Apple.  Is 
> there a good place (OpenAFS dev, info, etc?) for people what would 
> actually like to see them?
> 
> I'm not certain that the dev list, from what i've seen, is the best 
> place for beta testing reports on a platform specific basis.

In order to facilitate the interaction of Apple Engineers and OpenAFS
developers we need two things:

(1) reports must be filed with Apple

(2) reports must be filed with openafs-bugs@openafs.org

The OpenAFS developers will attempt to fix the bugs and if we can't do
so on our own we will escalate the problem to Apple.   The reports have
to exist in the OpenAFS Request Tracker for us to escalate to Apple
and the Apple Engineers will want the data that their Crash Reporting
process generates and sends to them.

Thank you.

Jeffrey Altman

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