[OpenAFS] aklog: ktc 7 error using OpenAFS for windows

[John Tang Boyland]

I have a student who is unable to get AFS tokens using NIM.
(It does get kerberos tickets).

So I tested using the aklog in a command window:

This is using openafs version is 1.5.77 (64 bit)
on a brand-new Windows 7 (64 bit) computer.
We installed 64 bit KfW (from Secure Endpoints)

Here's what results:

aklog -d -c cs.uwm.edu
Authenticating to cell cs.uwm.edu.
Getting v5 tickets: afs/cs.uwm.edu@CS.UWM.EDU
Getting v5 tickets: afs/cs.uwm.edu@
Getting v5 tickets: afs@CS.UWM.EDU
About to resolve name xxx@CS.UWM.EDU to id
Id NNNNN
Set username to xxxx@CS.UWM.EDU
Getting tokens.
aklog: ktc 7 (11862791) while obtaining tokens for cell cs.uwm.edu

(The same problem happened for a different student with 32 bit AFS with
OpenAFS 1.5.76).

This is very frustrating since there's no information on how to trouble
shoot this problem that I could find. Indeed I'm finding openafs much
harder to get to work on Windows) this semester than last year.  

Best regards,

John