SV: [OpenAFS] Adobe Acrobat 9.2 can not start

[Michael Richter]

I filed a bug report there.

On our Acrobat machines I switched back to 1.6.02 (not tested) till they =

(or we) find a solution.

schrieb Jeffrey Altman:
> It is known that Adobe products have issues when the AFS redirector is
> in use.  Unfortunately, it is not OpenAFS that is crashing or generatin=
g
> unexpected errors and that makes it exceedingly difficult for me to
> diagnose the problem.
>
> Anyone that is having a problem with an application should file a bug
> report with the application vendor.  In the case of Adobe, it costs
> several hundred dollars to file a bug report by opening a support
> incident.  I will be happy to work with Adobe to satisfy the expectatio=
n
> of their applications once they can tell me which of the assumptions
> they make do not hold true for OpenAFS.
>
> Jeffrey Altman
>
>
> On 4/4/2012 2:59 AM, Michael Richter wrote:
>> Hi Anders,
>>
>> no, I didn't try it because I'm almost sure that this is the problem a=
nd
>> for me this would not be an acceptable solution.
>>
>> I just tested it with Acrobat X. Acrobat starts and after a few second=
s
>> it crashes with a MS C++ runtime error.
>>
>> Mit freundlichen Gr=C3=BC=C3=9Fen
>> Michael Richter
>>
>>
>> Anders Nordin<anders.j.nordin@ltu.se>  schrieb am Wed, 04.04.2012 um 8=
:28:
>>> Hello Michael,
>>>
>>> We had this problem with Adobe Acrobat X. This was fixed a long time
>>> ago tho, but Acrobat 9.2 might behave differently.
>>>
>>> Have you tried disabling the redirection of %APPDATA%? This has
>>> traditionally been a cause of Adobe 9.X products crashing.
>>>
>>>
>>> Anders Nordin
>>> IT-Service
>>>
>>> Direkt: 0920-492554
>>> Mobil: 070-4973420
>>> anders.j.nordin@ltu.se
>>>
>>> Lule=C3=A5 tekniska universitet
>>> 971 87 Lule=C3=A5
>>> http://www.ltu.se
>>>
>>> ________________________________________
>>> Fr=C3=A5n: openafs-info-admin@openafs.org [openafs-info-admin@openafs=
=2Eorg]
>>> f&#246;r Michael Richter [m.richter@tu-berlin.de]
>>> Skickat: den 4 april 2012 07:37
>>> Till: openafs-info@openafs.org
>>> =C3=84mne: [OpenAFS] Adobe Acrobat 9.2 can not start
>>>
>>> Hi,
>>>
>>> I read about the Adobe Acrobat X issues in OpenAFS 1.7.8. So I think =
my
>>> problem is related to it.
>>>
>>> I upgraded all of our workstations (Windows XP, Vista and 7) from
>>> OpenAFS 1.5.74 to 1.7.8. So far everything works but this:
>>> Some of the workstations use Adobe Acrobat 9 and since the update it =
is
>>> impossible to start Acrobat with a user account (integrated login wit=
h
>>> AppData in \\AFS...). It says something like "internal error". Does s=
ome
>>> one else have this problem or does someone know how to fix this (if
>>> possible)?
>>>
>>> Mit freundlichen Gr=C3=BC=C3=9Fen
>>> Michael Richter
>>>
>>>
>>> _______________________________________________
>>> OpenAFS-info mailing list
>>> OpenAFS-info@openafs.org
>>> https://lists.openafs.org/mailman/listinfo/openafs-info
>>
>

--=20
Michael Richter
Technische Universit=C3=A4t Berlin
Universit=C3=A4tsbibliothek, IT-Service
Fasanenstra=C3=9Fe 88
D-10623 Berlin
Tel: 030/314-76310