[OpenAFS] MS Word crashing when opening files, 1.5.27 client

[Jeffrey Altman]

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Hans:

Please follow the debugging section of the OpenAFS for Windows Release
Notes.  In particular, use the SysInternals' Process Monitor to log the
requests from Word so that you can determine which requests are failing
with 1.5.27 that succeed with 1.5.25.

One change that went into 1.5.27 is support for retrying requests when
the file server responds to the client with EWOULDBLOCK / EAGAIN.  In
prior releases the client would simply fail the request.  In 1.5.27 the
client retries the request every two seconds up to 45 seconds until the
request completes or the timeout is reached.  In the trace log it is the
cm_Analyze() messages will include the error number.  Possible error
numbers to look for include:

  UAEWOULDBLOCK 49733416L
  UAEAGAIN      49733386L
  EAGAIN              11L


Jeffrey Altman




Hans Melgers wrote:
> 
> Hello,
> 
> We just installed some XP machines with the latest 1.5.27 afs client. On
> several of them Word crashes badly when trying to open a .doc file on
> afs.  Most of them running office XP but also seen on office 2003.
> 
> I run 1.5.25 and havent seen the problem. Could this be a bug in the
> latest win client ? acl's are ok. Server is 1.4.4 on freebsd 6.2
> Anyone else seeing this behaviour ?
> 
> In Filelog i only see some callback issues:
> 
> Wed Nov 14 10:56:32 2007 CB: ProbeUuid for 213.46.24.222:17980 failed -01
> Wed Nov 14 10:57:11 2007 CB: ProbeUuid for 213.46.24.222:17982 failed -01
> Wed Nov 14 10:58:08 2007 CB: ProbeUuid for 213.46.24.222:17987 failed -01
> Wed Nov 14 10:58:18 2007 CB: ProbeUuid for 213.46.24.222:17976 failed -01
> Wed Nov 14 11:01:25 2007 CB: ProbeUuid for 213.46.24.222:17995 failed -01
> 
> 
> Any help appreciated.
> 
> Hans

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