[OpenAFS] MS Word crashing when opening files, 1.5.27 client

[Jeffrey Altman]

This is a cryptographically signed message in MIME format.

--------------ms030500010901000008090500
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit

Jeffrey Altman wrote:
> If the files are truly intended for read-only use, store them in a
> directory that provides only 'rl' access to the end users or store them
> in a .readonly volume.   In both of those cases the AFS Cache Manager
> knows that the user cannot obtain a lock on the file and will issue one
> locally.
> 
> Jeffrey Altman

Now that I am back in my own timezone let me take the time to explain a
bit more about locking and Microsoft Office applications.  Office
applications will obtain an exclusive lock on a file even when the file
is being opened in "read only" mode.  OAFW will translate "file open for
read and not write and not delete" and "request for exclusive lock" as
meaning "obtain a read lock on the file".

The problem that you are experiencing is that while the Office
application is requesting a lock for a very small subset of the file,
AFS only implements full file locks.  If Office applications are two
machines attempt to open the same file and the first one has the file
open for write, the second one won't be able to open for read because
lock requests that otherwise would be non-intersecting byte ranges
collide when translated into full file locks.

Therefore, if you are providing files to be used simply as read only
templates, they should be stored in AFS in a manner that indicates to
the AFS client that they are in fact readonly so that the cache manager
knows it is safe to fake the locks locally.

Jeffrey Altman

--------------ms030500010901000008090500
Content-Type: application/x-pkcs7-signature; name="smime.p7s"
Content-Transfer-Encoding: base64
Content-Disposition: attachment; filename="smime.p7s"
Content-Description: S/MIME Cryptographic Signature
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--------------ms030500010901000008090500--