[OpenAFS] not enough space in target directory

Christian chanlists@googlemail.com
Mon, 14 Oct 2013 16:18:07 +0200


Jeffrey,

Hm. Sorry if I wasn't clear. I am not sure if we have a support contract
or not. I am just a part-time sysadmin at a University institute. My
main job is running a research group in physics. I hadn't been able to
find out from the central IT people at the University level whether we
have a support contract for Windows :-( so we probably don't...

Is there a way to find out whether one has a support contract?

Christian

Am 14.10.2013 15:59, schrieb Jeffrey Altman:
> Christian,
> 
> Feel free to make noise wherever you wish but the reality is that when
> Microsoft has a the choice to make between developers spending time on
> the Shell and addressing bugs with its own tools (SkyDrive, ReFS, etc)
> or those of third party products, Microsoft is going to focus on its own
> stuff unless an entity (or an effected community) is paying them
> sufficient money to make it worthwhile.  In the end it requires multiple
> paid support contract reports to raise the profile of the bug enough
> that it will be fixed.
> 
> Jeffrey Altman
> 
> On 10/14/2013 9:33 AM, Christian wrote:
>> Jeffrey,
>>
>> thanks for the hint. I had been blaming this on myself, suspecting
>> something was not correctly configured.
>>
>> Now I have a really dumb question: is this one of the things you can
>> only do with a support contract? Or via connect.microsoft.com? Is there
>> any additional information I should submit? We are a University in
>> Germany and run Windows 7 Enterprise...
>>
>> Best,
>>
>> Christian
>>
>> Am 05.10.2013 02:18, schrieb Jeffrey Altman:
>>> File a bug report with Microsoft if the problem is experienced when
>>> using the explorer shell or applications relying upon the shell api for
>>> file access.
>>>
>>> This is a known bug in the explorer shell and Microsoft has been working
>>> on it for more than six months.  As with all Windows bugs, a fix is
>>> prioritized based upon the number of complaints received from paying
>>> support customers.
>>>
>>> Jeffrey Altman
>>>
>>> On 10/4/2013 6:36 PM, Christian wrote:
>>>> All,
>>>>
>>>> we are seeing some weird issues with the windows client (1.7.26, but hat
>>>> also seen that with previous 1.7 versions). Often, when attempting to
>>>> write data, my users get a popup box complaining about insufficient
>>>> space in the target directory. In those cases, writing the data to the
>>>> RW path (.cell.name) instead works just fine. Note that the volumes
>>>> which are being accessed in those cases do NOT have RO replicas, just
>>>> some of the volumes from which they are mounted. Write access just fails
>>>> intermittently when accessed through a path which contains OTHER
>>>> replicated volumes.
>>>>
>>>> So, for example, say that the volume "users" containing the mount points
>>>> for the individual user volumes is replicated. Then write access to
>>>> /afs/our.cell/users/joe.user will fail intermittently, while writing to
>>>> /afs/.our.cell/users/joe.user always works. We use dynroot and SRV records.
>>>>
>>>> I have read the debugging instructions, but I am a little unsure about
>>>> how we should proceed here. What should I do? Try fs trace?
>>>>
>>>> Thanks,
>>>>
>>>> Christian
>>>> _______________________________________________
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>>>> OpenAFS-info@openafs.org
>>>> https://lists.openafs.org/mailman/listinfo/openafs-info
>>>
>>
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